FAQs
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Q: Can I change the sensor's reading frequency? Ex: seasonal products do not need readings for 3 months a year.
A: The sensors can be set up at the desired reading frequency, but once it is defined any changes will require a reconfiguration in our lab.
Q: How accurate are the sensors?
A: The accuracy of the reading obtained is +/- 1mm. The accuracy in calculating the remaining volume will depend on the type of product stored and how the silo is emptied. With granular materials t...
Q: What about the cones that are formed when the silo is filled and emptied? are they taken into account?
A: Silometric must be installed in a such a way that cones that can be formed when the silo is filled or when it is emptying are balanced. Directing the laser from the upper-side to the center of t...
Q: Can I install Silometric on cement silos?
A: We do not recommend Silometric with dusty products as they require more frequent maintenance. However, if there are no filters or air circulation inside the silos, maintenance is much less.
Q: Can I disassemble the sensor and install it in another silo / tank?
A: Yes, as long as there's coverage with SIGFOX Operator. If the device is part of a network of sensors, it will need to be reconfigured to work individually.
Q: I have heavy tonnage silos, will Silometric work?
A: In large diameter silos we recommend placing more than one Silometric, as this only reads at one point, and in large diameters few variations in height can mean a big difference in volume.
Q: If I use the SIGFOX network do I have to pay a communications fee for each sensor?
A: Within the same installation we can create a network of up to 12 devices with readings every 2 hours and thus use a single Internet connection.
Q: Is there a limited number of sensors allowed when using the Master gateway?
A: No. With the Master gateway you can put as many Silometrics as you want within a radius of approximately 500 m.
Q: I don’t want to use Digitplan software. Can I integrate the data into my program?
A: Yes, the data can be integrated into your software through an API. You can check all the information in the following link: https://www.digitplan.com/docs/
Q: I have no Internet or power supply on the farm. Can I install Silometric?
A: Yes,Silometric uses a long-lasting battery so you don’t need to have electricity on the farm. Our sensors send the data through the SIGFOX network which has coverage throughout Europe. To check ...
Q: Are there any associated service fees?
A: Yes, depending on the desired level of service, prices can range from € 0.5 / month and device to € 2.5 / month and device. In addition, if the device uses SIGFOX network, there is an annual com...
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